Bus-Factor Report · Sample report

Acme Partners (synthetic)

41 enabled accounts. Observed 2026-09-01 from directory and mail metadata only.

Single points of failure
7
Thin backups
0
Uncovered
0
People we cannot see
21

1. Single points of failure

Everything exactly one person owns, administers, sends as, organizes, or emails. The continuity pages below rank what stalls first.

Objects only one person carries
WhatWho carries itWhat we sawGrade
App PayrollHubDana QuillfeatherDana assigned userObserved
Group Finance ApproversDana QuillfeatherDana owns itObserved
Shared mailbox Vendor PaymentsDana QuillfeatherDana owns it; Dana sends as it (90 days)Observed
Recurring meeting Run payrollDana QuillfeatherDana organizes itObserved
Site FinanceDana QuillfeatherDana owns itObserved
Vendor bluepeak-couriers.exampleDana QuillfeatherDana 4 emails in 90 daysInferred
Vendor northwind-supply.exampleDana QuillfeatherDana 6 emails in 90 daysInferred

Observed: the tenant shows the role directly (owner, admin, assigned user, sender, organizer). Inferred: based on attendance or email volume.

2. Directory drift

Job titles, groups, and manager lines that disagree with what people actually do. Rule-based, with the evidence behind every row.

Where the directory disagrees with observed activity
WhoDirectory saysActivity saysConfidenceEvidence
Riley ThistlewoodTitle "Operations Manager"Owns and organizes nothing; only attends or uses 2 object(s)High confidence
2 items
  • app:DocuVault (assigned)
  • meeting:Ops standup (attendee)
  • app:DocuVault (assigned)
  • meeting:Ops standup (attendee)
Wren WestmereManager is Arden AlderleyArden Alderley's account is disabledHigh confidence
1 item
  • users/u29.manager -> u32 (accountEnabled=false)
  • users/u29.manager -> u32 (accountEnabled=false)
Dana QuillfeatherTitle "Office Manager" (ops)Activity is mostly finance: 3 finance vs 0 ops groups, mailboxes, sites, apps, or vendors (Finance Approvers, Vendor Payments, Finance)Medium confidence
3 items
  • Finance Approvers
  • Vendor Payments
  • Finance
  • Finance Approvers
  • Vendor Payments
  • Finance
Avery Ashgrove1 member(s) of "Billing" (finance)No finance work seen: no seat, meeting, sending, or vendor mailLow confidence
1 item
  • groups/g-billing.members includes u08
  • groups/g-billing.members includes u08
Morgan Fairwind1 member(s) of "Finance Approvers" (finance)No finance work seen: no seat, meeting, sending, or vendor mailLow confidence
1 item
  • groups/g-finance.members includes u01
  • groups/g-finance.members includes u01

3. Continuity pages

One page per seat. This is the page an owner keeps. Each prints on a single sheet.

Continuity page

Dana Quillfeather · Office Manager

Stalls if Dana is out two weeks

  1. Vendor northwind-supply.example
  2. Vendor bluepeak-couriers.example
  3. Shared mailbox Vendor Payments
  4. Site Finance
  5. Group Finance Approvers
  6. App PayrollHub
  7. Recurring meeting Run payroll

Shared with others

  • Front Desk: Cameron Coldbrook, Drew Dunmore
  • Partners meeting: Morgan Fairwind, Priya Stormcrest, Casey Moonfield
  • Ops standup: Jordan Kettleby, Morgan Fairwind, Riley Thistlewood

Synthetic firm; every name is invented. Observed 2026-09-01. Fix: add a named second person to each item in the left column, then re-run.

Continuity page

Avery Ashgrove · Paralegal

Stalls if Avery is out two weeks

Nothing. Everything they touch has someone else on it.

Shared with others

  • DocuVault: Jordan Kettleby, Casey Moonfield, Riley Thistlewood and 12 more

Synthetic firm; every name is invented. Observed 2026-09-01. Fix: add a named second person to each item in the left column, then re-run.

Continuity page

Blake Brightwater · Client Coordinator

Stalls if Blake is out two weeks

Nothing. Everything they touch has someone else on it.

Shared with others

  • BillSuite: Priya Stormcrest, Tomas Brambleton
  • DocuVault: Jordan Kettleby, Casey Moonfield, Riley Thistlewood and 12 more
  • Weekly billing review: Priya Stormcrest, Tomas Brambleton

Synthetic firm; every name is invented. Observed 2026-09-01. Fix: add a named second person to each item in the left column, then re-run.

The full report has a page for all 20 seats with any signal.